About Us

Our Story

When co-founder Joan Ingwerson’s aging mother needed at home care, it became clear that a suitable care solution that met her high standards and expectations was unavailable. As a result, Joan and her husband Denny opened the doors to At-Home Care Company in 2005, with the resolve to enable other older adults to experience exceptional care at home.

Today, our executive director, Evan Herlocker, ensures that those in need of care and their loved ones can experience peace of mind and confidence in knowing that the care provided will be of the highest quality – the same level of care given to our co-founder’s own loved one.

At-Home Care Company is an award-winning, locally founded and operated at home care agency that is committed to instilling confidence in each person served, as well as the community as a whole, as a trusted resource on aging care.

We are proud members of the Home Care Association of America, the National Association for Home Care and Hospice, the Iowa Alliance in Home Care, the Ankeny and Ames Chambers of Commerce, and the Better Business Bureau, with an A+ rating.

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Our Mission

Our mission at At-Home Care Company is to provide excellent and caring service to senior adults and those who are home-bound, so they maintain an independent and dignified lifestyle.

Our Vision

Our vision is to offer the professional, personalized care support that empowers older adults to achieve their goal of maintaining an independent lifestyle in the familiarity of home.

Our Leadership

Evan Herlocker, Executive Director

Evan Herlocker, the executive director of At-Home Care Company, has caregiving in his blood. In high school he worked as a caregiver in Cedar Rapids and Iowa City, and while attending college at the University of Puget Sound in Tacoma, Washington, he worked as an on-call or substitute caregiver. After college, Evan continued his commitment to help older adults and their families by working in various administrative roles for a Des Moines home care agency. 

Evan’s experiences as a caregiver and in the management of an at home care agency provide him with a unique perspective, bringing an appreciation not only for the needs of clients and families, but also for the opportunities caregivers have in promoting safety and independence for older adults in their home. Evan’s nuanced understanding of home care helps ensure clients’ needs are met and exceeded, and that caregivers are trained to provide the highest quality care.

Advanced Caregiver Training and Certification

At At-Home Care Company, we adhere to the highest standards in equipping our caregivers with an extensive level of training as well as certification, empowering them to feel confident in their roles and in their ability to provide an unparalleled level of care. While typical at home care agencies offer an average of 10 hours of general training to their caregivers, we provide over 120 hours of highly specialized in-home caregiver training.

Institute for Professional Care EducationTo fulfill this commitment, we have partnered with the Institute for Professional Care Education, a nationally renowned training and certification agency for caregiving professionals, to offer custom training programs to all our caregivers.

Our custom program provides three levels of training for our care staff:

  • Level 1, “Certified Caregiver”, incorporates a variety of caregiver training tools to ensure skills stay sharp.
  • Level 2, “Specialized Caregiver”, incorporates training in Alzheimer’s disease, diabetes, and end of life care.
  • Level 3, “Master Caregiver”, incorporates training in Parkinson’s disease, first aid, leadership, and more.

Enhanced Security and Peace of Mind

trusted senior care des moines iaWe’re proud partners with an independent satisfaction management company, Home Care Pulse, to obtain ongoing feedback from both our clients and staff, allowing us to improve our services, our processes, and ultimately, the experience for those we serve.

Better Business Bureau Accredited & A+ Rated

BBB Accredited Business and A+ Rated logosNot only are we accredited by the Better Business Bureau, but we have achieved an A+ rating – the highest rating a company can receive with the BBB, indicating that At-Home Care Company has received outstanding reviews, few (if any) complaints, and has maintained exceptional standing in terms of licensing, advertising, and honoring commitments. We are proud of our stellar reputation in providing the highest quality at home healthcare Des Moines, IA and the surrounding area offer, and are honored to know that we are serving our clients and community with only the best care.

The Briggs Advantage

Briggs Healthcare logoIn 2018, At-Home Care Company became a proud member of the Briggs Healthcare family. Briggs, a trusted partner to the healthcare industry for over six decades, serves more than 50,000 customers in the senior care, home care, acute care, physician and retail markets, and is dedicated to advancing premium services and products to support the aging population.

Best of Story County

Ames Tribute Best of Story County 2018 BadgeWe’re pleased to have been honored with the Best of Story County award for seven years, indicating our community’s confidence in our dedication to providing outstanding care at home for seniors.

Partnering with At-Home Care Company means that your senior loved one can live a more independent, fulfilling life, in the familiarity and comfort of home. Contact us at 515-292-2650 to request a complimentary in-home consultation and to learn more about the most trusted senior care Des Moines, IA and the surrounding area have to offer.

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